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Process Failure Mode & Effects Analysis (FMEA) – AS9100 Core Tools

FMEA Training for Support Processes

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Online FMEA Core Tools Training

Failure Mode and Effects Analysis (FMEA) for Support Processes Training provides step-by-step instructions on how to conduct Process-FMEAs (PFMEAs) in a non-manufacturing setting. Learners completing this training will be able to effectively participate on an FMEA team and make immediate contributions to quality and productivity improvement efforts. 

  • Tracking of training including student test scores and bookmarks.
  • Complete documentation for required records.
  • With our web-based training you can manage students for an entire corporation through one web-based account.
  • Media-rich presentation including full audio and graphics.
  • Exercises throughout to help reinforce learning.
  • Solid technical content presented in an interesting and informative way.
  • Complete student control to navigate through the program in a way that best meets the needs of the student.
  • Certificates are awarded upon successful completion of courses providing documentation of Continuing Education Units that can be used for various professional certifications.

Course Objectives

Unit 1 | FMEA Overview

  • Explain the purpose of conducting an FMEA.
  • Describe the link between FMEAs and ISO 9001, TS 16949 and other quality standards.
  • Explain the methodology of the FMEA process.
  • Assemble an FMEA team.

Unit 2 | Process FMEAs

  • Clarify the scope of a PFMEA.
  • Work through the 10 steps of a PFMEA.
  • Develop custom ranking scales for Severity, Occurrence, and Detection.
  • Determine which technology tools to use as aids in your PFMEA action plan.
  • Link the PFMEA to a Control Plan.
  • Learn how to make the PFMEA into a living document.

Intended Audience: Anyone who will be serving as a member or leader of an FMEA team in a non-manufacturing environment. Time To Complete: 6 hours


Lesson 1 | Introduction

  • An overview of what an FMEA is; how the FMEA process works; and why an FMEA is used.

Lesson 2 | Purpose of an FMEA

  • An explanation of how an FMEA helps identify risks, prioritizes the risks relative to one another, and focuses efforts on an action plan to reduce the risks.

Lesson 3 | Tie to Quality Standards

  • An overview of the links between FMEAs and Quality Standards such as ISO 9001 and TS 16949.

Lesson 4 | DFMEA or PFMEA?

  • An explanation of the differences between a Design-FMEA and a Process-FMEA.

Lesson 5 | The FMEA Process

  • A preview of the 10 steps used to conduct an FMEA. The same basic steps apply to both a DFMEA and a PFMEA.

Lesson 6 | Assembling an FMEA Team

  • Helpful hints on assembling an effective FMEA team.

Unit 1 Challenge

  • An assessment of the learner’s progress in this unit.


Lesson 1 | Process-FMEA Scope

  • How to clarify the scope for a PFMEA.
  • Details on how to use the PFMEA Scope Worksheet.

Lesson 2 | 10 Steps to Conduct a PFMEA

  • Step-by-step directions on conducting a PFMEA.
  • Guidance on the use of the FMEA Analysis Worksheet.
  • Techniques for customizing the Severity, Occurrence, and Detection Ranking Scales for a PFMEA.

Lesson 3 | PFMEAs and Control Plans

  • Using the PFMEA Analysis to develop a proactive Control Plan.

Lesson 4 | Getting More Out of Your PFMEA

  • Tips on the best times and places to conduct a PFMEA.
  • Tips on how to use the results of an FMEA to trigger continuous improvement.

Lesson 5 | PFMEA Example

  • An example of the application of a PFMEA, working through all 10 steps.

Unit 2 Challenge

  • An assessment of the learner’s progress in this unit.

Product Details

Product Type: Digital

Price: $89.00

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