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AS9110 Rev A Information

What if I already am AS9110?

  • We will be publishing a package of transition to AS9110 Rev A products very soon, for everyone – not just previous customers..

Transition schedule

AS9110B Timeline

An AS9110 timeline is similar to the AS9100 Rev C Timeline. Plan for registration over the next couple years.

  • IAQG Recommends implementing AS9110 for now, and being aware of the Rev A changes. If you buy our AS9110 products now, you will be eligible for the AS9110 Rev A upgrade kit coming out Q2-2010.
  • Rev A registration audits won’t happen until Q310 at the earliest so you should decide if you want to register to AS9110 or AS9110B.
  • The AS9100 Store will offer documentation in both versions, but recommends starting now – rather than waiting for Rev A audit availability. You can upgrade later.

AS9100 Revision C Objectives:

  • Incorporate ISO 9001:2008 changes (Compare AS9110 and ISO 9001:2008)
  • Incorporate 9100:2009 changes that are applicable to maintenance activities
  • Ensure clarity of requirements to resolve interpretation issues
  • Consider / address stakeholder needs
  • Promote industry standard and ensure that the standard is compatible for use by all stakeholders
  • Prepare for the forthcoming Safety Management System implementation requirements in accordance with International Civil Aviation Organization (ICAO) directive

List of significant changes to AS9110 Rev A:

The IAQG PowerPoint gives more details, but here is a summary:

  • Clause 1.2 – Application
    • Addition: Bold-italic text clarifying standard industry application
    • This standard is intended for use by maintenance organizations whose primary business is providing maintenance, repair and overhaul services for aviation commercial and military products; and for Original Equipment Manufacturer (OEM) organizations with maintenance, repair and overhaul operated autonomously or that are substantially different from their manufacturing/production operations. It is tailored for organizations with National Airworthiness Authority (NAA) repair station certification and those that provide maintenance, repair and overhaul services for military aviation products; but the standard could significantly benefit non-certificated maintenance organizations that choose to adopt it.
  • Clause 3.3 – Counterfeit Part & 3.12 Suspect Unapproved Part
    Addition: Defined new terms – counterfeit part and suspect unapproved part
  • Clause 3.4 – Critical Items (9100 – clause 3.3)
    • Addition: Defined new term – critical item
      • Those items (e.g., functions, parts, software, characteristics, processes) having significant effect on the product realization and use of the product; including safety, performance, form, fit, function, producibility, service life, etc. that require specific actions to ensure they are adequately managed
      • Examples of critical items include:
        • safety critical items
        • fracture critical items
        • mission critical items
        • key characteristics
  • Clause – 3.5 Human Factors
    • Revision:
      • Improve understanding of human factors
      • The study of how humans behave physically and psychologically in relation to particular environments, products or services and the potential effect on safety. Recognition that personnel performing tasks are affected by physical fitness, physiological characteristics, personality, stress, fatigue, distraction, communication and attitude in order to ensure a safe interface between the personnel and all other environmental elements such as other personnel, equipment, facilities, procedures and data.
  • Clause 3.9 – Risk (9100 – clause 3.1)
    • Addition: Defined new term – risk
      • An undesirable situation or circumstance that has both a likelihood of occurring and a potentially negative consequence see (risk management exercise)
  • Clause 3.10 – Safety Policy
    • Addition: Defined new term – safety policy
      • Management formally expressed commitment to product safety. This policy should reflect the organization’s philosophy of safety management and outlines the methods and processes that the organization will use to achieve desired safety outcomes
  • Clauses (4.2.1, 5.1, 5.4.3, 5.6.1, 5.7, 7.1) Safety Policy and Safety Objectives
    Addition: Numerous new requirements associated to the safety policy and safety objectives have been added to the standard
  • 4.2.1.e – documented statements of a safety policy / objectives
  • 5.1.f / .g – management commitment to safety policy / objectives
  • 5.4.3 – management to ensure safety objectives are established at relevant functions / levels within the organization
  • 5.6.1 – safety policy / objectives linked to Management Review
  • 5.7 – safety policy requirements further defined
  • 7.1.g – safety objectives and requirements for the product integrated into planning of product realization
  • Clause 3.11 – Special Requirements (9100 – clause 3.2)
    • Addition: Defined new term – special requirements
      • Those requirements which have high risks to being achieved thus, requiring their inclusion in the risk management process
      • Factors used to determine “special requirements” include:
        • product or process complexity
        • past experience
        • product or process maturity
      • Examples include:
        • performance requirements imposed by the customer that are at the limit of the state-of-the-art
        • requirements determined by the organization to be at the limit of their technical or process capabilities
  • Clause 4.1 – QMS General Requirements
    • Revision / Relocation:
      • The organization’s QMS shall address customer and applicable statutory and regulatory QMS requirements (previously located in the QMS documentation 4.2.1)
  • Clause 4.2.2 – Quality Manual
    • Addition: The maintenance organization shall establish and maintain a quality manual that includes a description of key maintenance processes and procedures; these processes and procedures are consistent with most sector Authority requirements
  • Clause 4.2.2 – Quality Manual Relationships
    • Deletion:
      • Requirement to create a document showing the relationship between 9100 / 9110 requirements and the organizations documented procedures
  • Clauses 5.2 / 8.2.1 – Customer Focus / Satisfaction
    • Addition:
      • Management responsibility for measuring product conformity and on-time delivery and for taking appropriate remedial actions (5.2)
      • Requirement to evaluate customer satisfaction using
        – product conformity and on-time delivery performance,
        – customer complaints and corrective actions requests,
        then develop plans that address deficiencies (8.2.1)
  • Clause 5.6 – Management Review
    • Addition: Expanded management review inputs
      • assessing opportunities for improvement and need for changes to the safety policy and safety objectives
      • customer audit results and requests for corrective action
      • the achievement, adequacy and effectiveness of the personnel training program
      • changes to Authority requirements that could impact the organization
  • Clause 6 – Resource Management
    • Addition: Added requirements to strengthen text resource management to ensure safe completion of maintenance activities
      • 6.1 – system required to continually assess the availability of tools, technical data and necessary qualified personnel
      • 6.2.1 – personnel management expanded to ensure certificated personnel continue to maintain eligibility and process required for qualification and surveillance of non-certificated personnel
      • 6.2.2 – training program (initial and recurrent), including personnel training associated to human factors and relevant Authority requirements
      • 6.3 – facility requirements away from an organization’s fixed location
  • C clause 7.1.1 – Project Management
    • Addition:
      • New requirement for planning and managing product realization in a structured and controlled way to meet requirements at acceptable risk, within resource and schedule constraints
  • Clause 7.1.2 – Risk Management
    • Addition:
      • New requirement to implement a risk management process applicable to the product and organization covering: responsibility, criteria, mitigation and acceptance
      • The concept of risk is integrated within the revised standard
  • Clause 7.1.3 – Configuration Management
    • Revision / Relocation:
      • Relocated content from clause 4.3 to 7.1.3.
      • Structured requirements consistent with ISO 10007
  • Clause 7.1.4 – Work Transfer
    • Revision / Relocation:
      • Relocated content from clause 7.5.1.4 to clause 7.1.4
      • The organization must have a process to plan and control work transfer activities
      • Expanded to cover permanent work transfer (e.g., from one organization facility to another, from one supplier to another, from one supplier to another supplier)
  • Clause 7.4.1 – Recognition of Supplier Quality Data
    • Revision:
      • Added Note to recognize that one factor that may be used during supplier selection and evaluation is objective and reliable data from external sources
  • Clause 7.4.1 – Approval Status for Suppliers
    • Revision:
      • Added and provided examples of approval status (e.g., approved, conditional, disapproved) and examples of scope of approval (e.g., product type, process family, type of service)
      • The organization must define the process for suppliers approval status decisions or changes
  • Clause 7.4.3 – Validation of Test Reports
    • Deletion:
      • Where the organization utilizes test reports to verify purchased product, the data in those reports shall be acceptable per applicable specifications. The organization shall periodically validate test reports for raw material.
  • Clause 7.5.1 – Control of Production and Service Provision
      • Addition: Added requirements associated to technical data and equipment, tools and material equivalency
      • 7.5.1.h – provided further definition regarding use of technical data, technical data that has been approved, as applicable, or that is acceptable to the Authority,
      • 7.5.1 k – criteria for workmanship, specified in the clearest practical way…in accordance with applicable technical data,
      • 7.5.1.o – the equipment, tools and materials shall be those recommended by the manufacturer of the article…and acceptable to the customer and/or Authority.
  • Clause 7.5.1.1 – Maintenance Process Verification
    • Revision / Relocation:
      • Relocated content from clause 8.2.4.2 to 7.5.1.1
      • Requirement to verify that new maintenance processes, documentation and tooling are capable of supporting maintenance activities; qualified and approved by the customer and/or Authority
      • This process shall be repeated when changes occur that invalidate the original results (e.g., engineering or manufacturing processes changes)
  • Clause 8.2.2 – Detailed Tools and Techniques
    • Deletion:
      • Detailed tools and techniques shall be developed such as check sheets, process flowcharts, or any similar method to support audit of the quality management system requirements. The acceptability of the selected tools will be measured against the effectiveness of the internal audit process and overall organization performance.
  • Clause 8.2.4 – Sampling Inspection
    • Revision:
      • When the organization uses sampling inspection as a means of product acceptance, the sampling plan shall be justified on the basis of recognized statistical principles and appropriate for use (i.e., matching the sampling plan to the criticality of the product and to the process capability)
  • Clauses: 8.4 – Analysis of Data & 8.5.2 / 8.5.3 – Corrective / Preventive Action
    • Addition: Analysis of human factors has been integrated into these clauses / processes
      • 8.4.e – the analysis of data shall provide information relating to human factor events
      • 8.5.2.j – define requirements for evaluating the need for action based on human factors to ensure that nonconformities do not recur
      • 8.5.3.f – define requirements for evaluating the need for action based on human factors to prevent occurrence of nonconformities

AS9110 Rev A articles

ASQ Article “Revised AS&D Standards Take Flight”

What about AS9120 Revision?

AS9120A (Pass Through Distribution) is now published (Jul09). The changes are similar with those of AS9100 Rev C. Read about the AS9120A Changes

NOTE: Most information provided by the IAQG

Free Online Tutorial on the Basics of AS9100 applies to all of the AS9100 Family